Legal information
Privacy Policy
Last updated: May 2025.
Despot nekretnine (hereinafter: "we", "our agency") is committed to protecting your personal data. This privacy policy explains what data we collect, how we use it and what your rights are in accordance with the Law on Personal Data Protection of the Republic of Serbia ("Official Gazette of RS", No. 87/2018).
1. Data controller
The controller of personal data is:
2. What data we collect
Depending on how you interact with us, we may collect the following categories of data:
- Contact data — name and surname, phone number, e-mail address
- Property data — location, description and characteristics of the property you wish to sell or rent
- Communication data — content of messages you send us via e-mail, phone or Instagram direct messages
We do not collect sensitive categories of data (health data, biometric data, etc.).
3. Purpose and legal basis of processing
| Purpose of processing | Legal basis |
|---|---|
| Responding to inquiries and providing information about services | Legitimate interest (Art. 12(1)(f) LPDP) |
| Concluding and executing a brokerage contract | Contract performance (Art. 12(1)(b) LPDP) |
| Keeping records required by law | Legal obligation (Art. 12(1)(c) LPDP) |
4. How long we keep your data
We retain personal data only for as long as necessary for the purpose for which it was collected:
- Inquiry and pre-contractual data — up to 6 months after the last contact, unless a contract has been concluded
- Contractual data — 5 years from the end of the contractual relationship, in accordance with legal obligations
5. Who has access to your data
We do not sell, rent or share your personal data with third parties, except:
- Notaries, lawyers and other parties whose participation is necessary for concluding the transaction
- Competent state authorities, in the event of a legal obligation
All persons who have access to personal data are bound by a confidentiality obligation.
6. Your rights
In accordance with the applicable legislation, you have the right to:
- Access — to obtain confirmation as to whether your personal data is being processed
- Rectification — to request correction of inaccurate data
- Erasure — to request deletion, when the conditions provided by law are met
- Restriction of processing — to request limitation of processing in certain circumstances
- Objection — to object to processing based on legitimate interest
To exercise your rights, contact us at nekretninedespot@gmail.com.
If you believe that your data is being processed in violation of applicable regulations, you have the right to file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection.
7. Changes to this policy
We reserve the right to update this privacy policy. Any significant changes will be published on this page with an updated date. We recommend that you check this policy periodically.
This policy has been drafted for informational purposes and does not constitute legal advice. We recommend that you consult a lawyer before launching the website.